Working Days

Holidays and Working Days

We work on visas Monday to Friday, 09:00–18:00 UAE time. Closed every Saturday and Sunday, and on holidays. Your expected date counts working days only, so here is exactly how it is worked out.

Standard Processing

Your Date If You Apply Today

Each working day we count is numbered. Weekends, holidays and office closures are skipped, which is why the date is later than 15 calendar days.

Working out your date…

Dates are estimates: every application is decided by UAE immigration. With Urgent processing your visa is expected much sooner. Compare Visas

Office Closed

Upcoming Holidays and Office Closures

We don’t process applications on these days. An application made on one is checked on the next working day.

No holidays or office closures are planned for the next 12 months yet. We add them here as soon as they are.

Calendar

The Next Six Months

Weekends, holidays and office closures at a glance. Point at a day for its name.

How It Works

How We Count Your Date

The day you payIt counts if it’s a working day and you pay before our office closes. Otherwise counting starts on the next working day.
15 working daysWe count 15 working days from there, skipping weekends, holidays and days our office is closed.
Your expected dateYour eVisa is expected by the end of the 15th working day, UAE time. We email it to you as soon as it’s issued.

FAQ

Questions? Answered.

Questions about dates and holidays? Message us on WhatsApp and we’ll check your application.

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Still Need Help?

Our visa experts answer on WhatsApp, phone or email.

+971 58 589 8101Mon–Fri, 9:00–18:00 UAE time

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Why is my expected date more than 15 days away?

Standard processing is counted in working days, Monday to Friday. Weekends, holidays and days our office is closed are not counted, so 15 working days usually come to about three weeks on the calendar.

Do you work on public holidays?

No. Our office is closed on UAE public holidays such as Eid and National Day, and on any other day we list on this page. An application made on one of these days is checked on the next working day, and the date we show you already allows for it.

Can a holiday date change?

Yes. Eid and other Islamic holidays follow the moon sighting, so the UAE confirms them only a few days before. We update this calendar when the dates are announced, and every expected date moves with it.

How will I get my visa?

By email, as a PDF. Print it or keep it on your phone. The airline may ask to see it at check-in. You don’t need a sticker in your passport.

It’s been 3 days and my visa hasn’t come. What should I do?

First check your spam folder. Then sign in on the Track page to see where your application is. If immigration has added extra checks, it can take longer. WhatsApp us with your application number and we’ll check it for you.

Will my visa definitely be approved?

Nobody can promise that, including us. UAE immigration decides every application. What we do is check everything first, so it isn’t delayed or refused because of a wrong photo or a missing page.

I made a mistake in my application. Can I change it?

Yes, if we haven’t submitted it yet. WhatsApp or email us straight away with your application number and the correction.

My visa was rejected. Can I apply again?

We tell you straight away, with the reason if immigration gives one. A refused application is non-refundable, but we’ll tell you honestly whether a new application is likely to work.

See You in Dubai

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